Contact PrepSettle
Whether it is a question about our MET or CELPIP practice tests, a correction on scoring or content, a suggestion for a feature, or a general enquiry, we would like to hear from you. PrepSettle is built and maintained by a small independent team, so your feedback directly shapes what we improve next.
Email us at
We respond within 1–2 business days. Please include which test (MET or CELPIP) and section your question relates to.
What you can reach us about
- Scoring questions: If a MET or CELPIP result looks wrong, tell us the test, section, and question number so we can review it.
- Content corrections: We work hard to keep answers and explanations accurate. Spot an error? Let us know and we will fix it.
- Feature suggestions: New practice formats, more tests, or study resources — we read every idea.
- Partnerships & press: For collaboration or media enquiries, email the same address with the subject line “Partnership”.
- Privacy & data: Questions about how we handle your information are answered in our Privacy Policy, or email us directly.
Before you email
Many common questions are already covered on our MET and CELPIP practice pages, our blog, and the MET study guide. If you are preparing for a specific visa or CLB level, the relevant guide pages explain score requirements in detail. Checking those first often gets you an answer faster.
PrepSettle is an independent practice resource and is not affiliated with Michigan Language Assessment, Paragon Testing Enterprises, IRCC, or the Australian Department of Home Affairs. We cannot book tests, issue official scores, or provide immigration advice — for those, contact the official test providers or a registered immigration consultant. We aim to reply to every message, and your reports genuinely help us keep the practice accurate and useful.